Why work in hospitality?

The world of hospitality is vibrant, lively, and always interesting - no two days are the same.
Yes, the shifts can be long and tiring, but you’ll rarely find someone with a hospitality job who doesn’t have a passion for it.

1. YOU MAKE PEOPLE’S DAY

Whether you’re a concierge in a hotel, or a kitchen porter working behind the scenes, or even if you’re involved in the management of a hospitality business, every time you come into work you’re making someone’s day that little bit better. Your business is all about people. It’s not about widgets or spreadsheets; it’s about making people happy.

2. IT’S CREATIVE

As well as being a people-oriented industry, hospitality is creative. You are creating a product — be that food, drink, or an experience — and there’s always scope to dream up new ways of making it more enjoyable for your customers.

3. IT OPENS A DOOR TO THE WORLD

Every country in the world has a hospitality industry, and the skills you learn here are readily transferable, meaning that a career in hospitality can very easily be the key to discovering new countries, new culture and new people.

4. THERE’S NO NEED TO GET STUCK

There is such enormous scope within the hospitality industry that there’s never any need for you to get stuck in one niche. You could very easily stay with the same employer and in the space of a few years, move between receptionist jobs, reservations manager to concierge and beyond. Where else could you get that sort of variety?

5. LEARN AS YOU GO

Another great benefit of working in hospitality is the opportunity to learn and develop new skills on the job. Many hospitality employers run courses, covering all aspects of the business, enabling you to get the support you need in building a brilliant career.

6. YOU CAN TAKE ON EARLY RESPONSIBILITY

Just as there is the potential for rapid horizontal movement, you can also make your way up the ladder very quickly in hospitality. If you work hard, acquire your qualifications, get on with customers and colleagues, and show initiative, very soon, you’ll find yourself in a senior position managing people and projects.

7. IT’S NOT 9-5

If you’re the sort of person who likes getting up at the same time in the morning, having the same breakfast, putting on a suit and tie, and then catching the same train into the same office, day after day after day, then hospitality probably isn’t for you. It involves a great deal of variety, not only in terms of the hours you work, but also the work you do during those hours.